Frequently asked questions
What is Lunéaya?

Lunéaya is where Old money fashion meets everyday ease. We offer timeless, adaptable pieces that bring confidence and sophistication to your daily wardrobe style that fits effortlessly into real life.
Do you offer free shipping?

Yes! We offer free standard shipping on all orders within The UK, no minimum required. Great style, delivered on us.
How long does delivery take?

Orders typically arrive within 4-7 business days (Monday to Friday). We’ll send you a tracking link as soon as your parcel is on its way.
What is your return policy?

We offer a 30-day return period from the date of delivery. Item must be unused, unworn, and in original condition. Original packaging, tags, and accessories must be included. Proof of purchase (order ID or receipt) is required. Mail us at info@luneaya.com 
My package is delayed / damaged. What now?

If your parcel is delayed or arrives damaged, please contact us:

For damaged parcels, please include photos so we can resolve the issue quickly.